Privacy Policy

CMPD Labs Ltd Co, doing business as CMPD Labs, handles information submitted by people contacting us on behalf of businesses and organizations. This policy explains how we use information collected through this website and our business interactions.

Information we collect

When you contact us, request a catalog or quote, or seek a business account, we collect the information you provide, such as your name, business email, phone number, organization, business address, requested products, specifications, intended use and message. Account verification may include your organization's legal name and tax ID. If we do business together, we may also keep quotations, orders, shipping details and related correspondence.

Our website and hosting providers receive technical information needed to operate and protect the site, such as IP address, browser information and request logs. We use Google Analytics to understand website traffic; it may use cookies and similar technologies to collect information about visits and interactions. You can manage cookies through your browser settings.

How we use information

We use this information to respond to requests, assess and verify business accounts, prepare quotes, fulfill orders, provide support, maintain business records, protect our website and comply with applicable obligations. We may also contact business leads about related products and services. You can ask us to stop those communications at any time.

Who receives information

We share information with providers that help us host the website, deliver email, manage business contacts and analytics, and support orders and shipping when applicable. We may also share information with professional advisers, when required by law, or as part of a business transaction. Form submissions may be delivered to our team by email and added to our business contact list.

Retention and security

We keep information as long as needed for the purposes described above, including ongoing business relationships, recordkeeping and legal obligations. We use reasonable measures to protect the information we handle, but no method of transmission or storage is completely secure.

Privacy requests

To ask about information we hold, request a correction or deletion, or stop business communications, contact privacy [at] cmpdlabs.com. We will review requests in accordance with applicable law and may need to verify your identity before acting on them.